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How to Fix HP Computer that Starts but Screen Remains Blank?

by Tony Roy Tony Roy

Most of the users have reported that after updating to Windows 10 RS2, they are experiencing a black screen with a static, or non-blinking, cursor once they start the HP computer. Here the computer usually stays for five minutes, or up to 15 to 20 minutes. As a user of HP computer, if you are also facing the same problem, use the following instruction to fix the problem and start the Windows normally. For more information, you can contact experts at HP Computer Support Phone Number.

 

In case you have not disabled App Readiness:

 

1.     First of all you need to turn on your HP computer and wait for few minutes.

2.     Now, you need to download and install the HP Image Enhancement for System Logon.

3.     Further, you need to restart the computer once you complete the installation of the SoftPaq.

 

If you have previously disabled App Readiness:

 

1.     Here, turn on Windows and type “Services” in the search field. 

2.     Now, you have to click “Services Desktop App” in the search results

3.     Next, you have to choose App Readiness.  

4.     In the General tab, you need to set the Startup type to Manual. 

5.     In order to close the properties, you need to click “Apply” and “OK” 

6.     Now, you are required to download and install HP Image Enhancement for System Logon.

7.     At last, once you complete the installation of the SoftPaq, restart your computer.

 

Steps to Troubleshoot HP Computer that Starts but Screen Remains Blank:

 

Step 1: Performing a hard reset:

 

Resetting the computer device can resolve lots of technical issues and one of them is a blank screen. Therefore, perform a hard reset or forced reset in order to reset your notebook. In case, the issues did not get fixed by resetting the computer, continue to the next troubleshooting step.

 

Step 2: Recovering the Notebook BIOS Using a KeyPress Combination:

 

Once you upgrade BIOS on your HP computer, there is a copy of the earlier BIOS version that is stored in the HP­_TOOLS partition of your hard drive. Most of the HP computer shipped with the emergency BIOS recovery feature that enables you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. This emergency recovery feature is separate from the BIOS and is designed to work in the event of a catastrophic BIOS failure.

 

Attempt the following steps if you are unable to see anything on the monitor-

 

·         First of all you need to turn off the computer.

·         Further connect the computer to a power source by using the power adapter.

·         After this, you need to hold the Windows key and the B key at the same time when your HP computer is off.

·         During the time, you press the Windows key and the B key, you need to hold down the Power button on the computer for one second and further release the Power button and the keys.

 

Here, the power LED light would remain on, and the screen remains blank for about 40 seconds. Here it might be possible that you may hear beeping sounds. At last, an HP BIOS update screen appears and the BIOS update begins automatically.

 

In case the BIOS does not help you to recover your HP computer, then you should better contact our third-party technical support service via our helpline HP Computer Technical Support Number +1-800-439-2178, where you will get instant support with high-end solutions from the experts. For any confusion or doubt, you can contact HP officials.

About Tony Roy Advanced   Tony Roy

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Joined APSense since, May 11th, 2016, From CA, United States.

Created on Jun 1st 2018 08:50. Viewed 274 times.

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