How to Deal With Slow App or Game Download Issue on Xbox One

by Sumit Sharma Digital Marketing Specialist

While Xbox One is one of the most popular gaming consoles it often runs in troubles. Nowadays, almost all games have high-quality graphics and other features that enhance the size of the game. These games require a super fast downloading speed to install in a device. Slow internet speed or weak connectivity can take hours to download these high-quality games. These days no one likes to wait, and these slow loading and downloading are really frustrating. Well, every problem has a solution. If you’re fed up with slow app or game download issue on your Xbox One, then here is how to deal with it.

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Use these troubleshooting solutions on your Xbox:

Solution 1: Check your Xbox’s network connection & downloading speed

Solution 2: Close running games or programs

Solution 3: Reboot your console

Solution 4: Cancel the installation and install again

These following solutions will help in identifying the reason for the slow downloading as well as troubleshoot the problem.

Solution 1: Check your Xbox’s network connection & downloading speed

At first, check the network connection. A slow or high downloading speed both depends on the network connection. The downloading speed decreases when the network connection is weak and increases with a good connection. Subscription plan of the internet connection also matters, if you have a good subscription plan and still the downloading speed is not good your plan then you should check the speed you’re getting. First, pause the downloading app or game.

From the Home screen, go to ‘My games & apps.’
Then go to ‘Queue.’
Highlight the game or app that is downloading or in a queue.
Click the ‘Menu’ button on your Xbox One controller.
Then select ‘Pause installation’ for each item.

Next, close running games or app:

From the Home screen, go to running game.
Highlight the game and click the ‘Menu’ button.
Then select ‘Quit.’

Now, test your network speed:

Click the ‘Xbox’ button.
Open ‘System.’
Select ‘Settings’.
Go to ‘Network.’
Then ‘Network settings.’
Select ‘Detailed network statistics.’

Wait, the console will start the connection test and show the network or download speed. Compare the detected speed with your subscription plan and check whether it is okay. If you’re receiving a lower speed, then this could be the reason you’re facing the issue.

Solution 2: Close running games or programs

If you’re running a game require internet connection, then to give an excellent gaming experience Xbox constrained background downloads. To get a better downloading speed, close the running games.

From the Home screen, go to running game.
Highlight the game and click the ‘Menu’ button.
Then select ‘Quit.’

After closing the running games or programs, check if the downloading speed is increased. Don’t launch the game or any program until the downloading will complete.

Solution 3: Reboot your console

Hold down the ‘Xbox’ button.
And choose ‘Restart console.’
Select ‘Restart’.

This will pause the downloading games or apps and shut down your Xbox One. Downloading will automatically start when the console starts again. You can verify that the downloads have resumed or not, by following the below steps.

From the Home screen, go to ‘My games & apps.’
Then go to ‘Queue.’

The downloading items are shown as “installing” if instead of this, you’re seeing “Queued,” or “Pause” then click the ‘Menu’ button and choose ‘Resume installation.’ Now, check if the game or app is downloading fast.

Solution 4: Cancel the installation and install again

If the solution above fails to resolve the issue, you need to cancel the installation.

From the Home screen, go to ‘My games & apps.’
Then go to ‘Queue.’
Highlight the game or app that is downloading.
Click the ‘Menu’ button on your Xbox One controller.
Then select ‘Cancel.’

After canceling the installation, start the downloading again. Once the game begins installing again, check the downloading speed.

These solutions will definitely help you to deal with the slow app or game download issue on Xbox One, if still, the problem persists, contact your Internet service provider.

Billy Mark is a creative person who has been writing blogs and articles about cyber security. He writes about the latest updates regarding mcafee.com/activate and how it can improve the work experience of users. His articles have been published in many popular e-magazines, blogs and websites.