How to Choose the Best WordPress Live Chat Plugin?by Aanchal Kaura Magent Developer at Seasia Infotech
Adding a personal touch to your business website would be a great idea and when it comes to live chat it just beats every other medium that connects you with your customers. Either you sell your services or actual products, one of the best things you can do is to let your clients interact with you easily.
Almost every website has provided the contact page, social media accounts, and their email addresses in order to get in touch with their customers but the best option is to enable live chat on the website.
Adding a live chat program to your website might be confusing as there are numerous wordpress plugins to choose from. If you are not from the technical background, it would be the right decision to hire Wordpress developer as they have the right technical skills to facilitate smooth functioning of a website.
You can provide exceptional customer service as you can immediately answer the queries of your customers and satisfy your client. This builds more trust into your website thus yielding higher conversion rates.
So want your conversion rates high? Try adding a live chat to your website. Maintaining a space is good but what if that personal touch can just increase your traffic as well as your conversion rate.
Want to know which are the best live chat plugins for your business website?
· LiveChat: LiveChat is a very easy to use and attractive plugin. It greets the customers with a nice chat box that appears at the bottom of the page.
This box can be accessed with just a single click on it.
You can customize the chat window and can also get the complete history of the previous chats. Thus you can answer the questions instantly that are earlier asked by some other customers.
· Olark: Olark integrates with Wordpress as well as with other websites also and offers extensive features such as CRM integration, HelpDesk integration, chat history etc.
· Zendesk Chat: It provides some of the most stylish and beautiful chat boxes with attractive themes and layouts. If you want to access the chats easily, you can also install Zopim app on your Android or iPhone. If you have got a small website, this live chat plugin may serve the purpose.
· Tidio Live Chat: This plugin comes in three designs which can be completely customized to match your branding. You can directly access Tidio Chat tab from your WordPress dashboard. In the case of internet unavailability, offline messages can be sent to the inbox from both the sides.
It would be beneficial to hire A Wordpress Expert as they can handle your website right from the development phase to management and customization of themes. You can also ask him to create a design that magnetizes the traffic and increases your ROI.
Created on Dec 3rd 2018 01:58. Viewed 170 times.