How do I stop my printer from going offline?

by Sandra Drago Technical Expert

Printers are and always will be an essential piece of machinery in our world. They are used to get a hard copy of important documents and other things. Many printer companies are now coming up with exclusive printer models to provide the top features combined with various wireless services as well. One such company that stands out is HPHewlett-Packard more commonly known as HP provides high-tech printers and other devices. Apart from its high-end services, it also comes with a few problems. One of these problems is when the printer is on but says offline issue. This problem may cause a mess for users in terms of an urgent need. If you also face this issue, then here we have a basic guide on how to fix this issue but before we get into that, we will look into some of the major reasons which may cause this issue.

  1. There may be a connection error between the device and the printer.

  2. The cables of the printer are not properly attached.

  3. The software of the printer is outdated.

  4. You have not installed updates for your printer.

How to get the printer online

Manually set the default printer

Set printer online manually

  1. Select the “devices and printers” option.

  2. Select the “printer” option from the menu option.

  3. Now, select the “use printer online” from the drop-down menu.

Check all cables-Make sure that the cables connected to the computer and printer must be connected properly. If you’re using a wireless printer make sure you have a stable internet connection.

Reinstall or install the latest printer driver-Make sure that you keep your printers drivers or software up to date to bring your HP printer online

For further queries, you may contact help and support services.

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About Sandra Drago Advanced   Technical Expert

30 connections, 0 recommendations, 108 honor points.
Joined APSense since, August 10th, 2020, From Upper Black Eddy, United States.

Created on Nov 6th 2020 06:04. Viewed 661 times.


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