Articles

How to Fix QuickBooks Crash Com error?

by Linda Martin Certified QuickBooks Expert

When you work with QuickBooks you might receive a crash: Com error while you open or mail invoices, other transactions or even reports

Given below is a list of solutions that you should definitely perform to fix the error. If the error still occurs, you may choose to contact.


Solutions To Resolve QuickBooks Crash Com  


Solution 1: Ensure that Outlook is updated

Step 1: Open Outlook and select File > Office Account > Update Options > Update Now.

Step 2: Check to confirm that you no longer get the Quickbooks Com Error.


Solution 2: Install Outlook as the default mail app

Step 1: Visit Control Panel > Default Programs > Set your default programs.

Step 2: From the Programs list, click on MS Outlook then select Set this program as default.

Step 3: Tap on OK.


Solution 3: Add an email account to Microsoft Outlook

Step 1: In MS Outlook, choose the File menu.

Step 2: Click o Add Account to start setup.

Step 3: Enter the email address you want to add, then select Connect.

Step 4: Wait for Outlook to automatically detect the right server setting, then press Connect.

Step 5: Enter the password you use for the email address, then tap on OK.

Step 6: Select OK to finish the setup.


Important: In case QuickBooks Desktop is unable to find Outlook, (To check this, visit Edit > Preferences > Send Forms > My Preferences tab to view in case you have the option to choose Outlook, so you may require to restart your device and fix QuickBooks. You may also require to build the latest Windows user profile. In case the new Windows Profile does not detect the outlook in QuickBooks preferences, fix QuickBooks.


Solution 4: Toggle mail settings

Step 1: Visit Control panel > Mail, then select Microsoft Outlook.

Step 2: In the Mail Setup window, choose Show Profile.

Note: Steps 2 and 3 may be omitted if Outlook is already set as the default mail program.

Step 3: If always use this profile is already chosen, choose Prompt for a profile to be used, then select Apply.

Step 4: Toggle the selection back to always use this profile, then select Apply.

Step 5: Tap on OK. Consider contacting us at QuickBooks support for more.


Solution 5: Build a new Outlook email profile

Step 1: Exit Microsoft Outlook

Step 2: Visit Control Panel >Mail.

Step 3: In the Mail Setup window, choose Show Profiles,  then select Add.

Step 4: Type the name for the profile under Profile Name, then tap on OK.

Step 5: Add an email account to use in your profile by following the directions on the screen.

Step 6: Choose the drop-down under Always use this profile, choose the newly created profile, then select Apply, then OK.


Solution 6: Run QuickBooks in compatibility mode to resolve QuickBooks Com error

Step 1: Right-click on the QuickBooks icon on your desktop, then press Properties.

Step 2: On the Compatibility tab, click on Run this program in compatibility mode for.

Step 3: From the drop-down, select Windows 7.

Step 4: Put a check on Run this program as an administrator.

Step 5: Choose Apply, then select OK.


We hope that this article has been able to help you. If it hasn’t or you need further queries, please make sure you reach out to us at QuickBooks Online support +1-877-263-2742.


About Linda Martin Advanced   Certified QuickBooks Expert

148 connections, 3 recommendations, 456 honor points.
Joined APSense since, August 8th, 2018, From New York, United States.

Created on Jan 22nd 2019 02:27. Viewed 284 times.

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