Essential features of CRM software developed by GA Technocare Technologyby vishal tripathi Digital Markiting Expart
A customer relationship management software is defined as an application developed in order to manage the customer data so that a fruitful and trustworthy relationship can be developed among the service provider and customer.
Tracking the leads and keeping up with the follow-ups is an important aspect of marketing as it ensures that the pipeline remains intact and conversions can be higher. Unfortunately, the days are gone when people used to write everything and keep the records. Now, is the era of digital media and everything is chaos free, well-organised, and easily accessible. So why should the sales team use the old mediums to build relations?
With this article, we’ll see how GA Technocare Technology has made the sales tracking an easy task with CRM software development,
1.Pipeline management – The most important thing for any organization is the pipeline. With this software, a company can trace the leads, their, progress, the conversion rate of the sales rep, discussion, and last follow-up. One will have multiple options to categorize the funnel as per the location, managers, and employees.
2.Account management – With this feature, the organization can keep track of the employee and customer’s account down to their address details. No matter the topic of conversation, you can trace the entire trail, contact information, payment instalments, etc. The CRM tools are advanced and equipped with advanced search options.
3.Order management – The quotes and proposals can be easily created using the CRM. Also, the record of previous and latest quotes can be maintained for future reference. Thus, the unlimited storage of data.
4.Campaign management – What makes a marketing campaign a success is the centralized storage of bits to be used. Ours is rated as the best CRM software because of its data organizing capacity with the help of which the marketers can know what will work best for their business and how much they will have to invest in a campaign.
5.Lead management – Tracking the progress of a lead is what a good sales rep does in order to figure the date of closing. With the advanced software tools, the companies can track the leads, progress, and then modify the strategy in order to close it. a company can also filter the lead sheet and distribute it among the sales reps.
6.Reporting – Customer tracking software allows you to monitor the sales activities and provide you with a detailed report so that future measure can be amended as per the analysis and requisites.
7.Incident tracking – With this feature an organization can run through the incidents and complaints, see who is assisting, whether the grievance has been assisted, what is progress, and when it will be completed. Thus, helping you improve the customer services.
8.Analytics – The CRM solutions by us offers a structured display of records and data so that organizations can brainstorm the marketing strategies and build around successful campaigns.
The software is highly secure, fast, and reliable for small as well as organisations of the huge scale of employment. Use the advanced features and tools o monitor your sales and marketing team so that no lead can go in vain.
Created on Nov 20th 2018 00:59. Viewed 428 times.
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