Different Features & Functions of VOIP Telephone System

by Samaira Rocks Digital Marketing Expert

Summary: Choosing the right telephone system from start is always the best path, but not always the most economical. Before you head down to your local electronic store and pick up the cheapest multi-line business phone you can find, here are few pointers you should keep in mind.

Getting a new business phone system is important if you want to save money, especially if you are going to be dealing with long distance or international clients or need to often use the phone for a conference call. VoIP communications services often come with a lot of features, some standard, some extra that can be really helpful for work. These are a few options that may be particularly helpful.

Speak to a different employee

First is the features that you are going to need, regardless of what kind of work you do. They are standard for offices these days. Call forwarding is extremely important. If a call comes in to one person but the client or customer needs to speak to a different employee, the ability to forward that call you their phone is key. Of course, to do this with ease you'll also need to set up extension numbers.

Spans multiple employees

Hosted phone service are essential for a business phone system that spans multiple employees and departments. While you'll always have clients who call the main line to find the right person to speak to, it's great if you can offer them an extension number so that the next time they call, they can get right to the person they need instead of being put on hold once again.

Voicemail to email

Speaking of your main business number, toll-free numbers are needed these days to attract clients and also make contacting your business easier. With an easy to remember number, you'll not only be easy to get to but you'll also look more professional than just giving out a number with a local area code. There are other features that are not as essential but definitely helpful for your business. Voicemail to email is one cool option that many VoIP telephone systems have, where your voicemail messages go directly to your email. That way you get the information you need instantly.

Help your business the most

For meetings, conference calling is important but you can also get the option of being able to record calls. This is great when you need to refer back to a conversation and hear what was said word for word, in case you forgot or missed something of importance. Remember when setting up your business phone system that you take a look over what features can be provided and assess which will help your business the most. They'll make everything more organized and run smoother so you can always be in communication with the people you need to talk to.

Private Branch Exchange

Nowadays, a VOIP telephone system is considered best for its cheap (in overall value terms) services for small and small to medium-sized businesses. However, there is a long list of other features that have helped VoIP earn this reputation. To sign up for any VoIP services, you first need to specify your business requirements. Definitely, you will need a different VoIP solution if you own a small business of less than 10 people as compared to a situation where you own a small to medium size business of 30 or more people. For such a business Private Branch Exchange (PBX) is a good option.

Help you find out VoIP service provider

Before signing up with a VoIP service provider, search online for a service provider who charges only a low monthly fee with inclusive features for free. In the market, you will come across such vendors who offer service with more charges for each feature like conference calls, auto attendant and voice mailing etc. An online search will help you find out VoIP service provider who only charges you a low monthly fee and after that allows you to use all features without other charges from the vendor. Reading 'terms of services' of that service provider will serve you as guide in this way.

Features like auto call attendant, call forwarding, voice mailing, audio and video conferencing have almost become a business fashion and if you compare a business with these features with another business without all these features; you will easily understand the importance of these features for your business. All these features are today 'in' in the business and you should get them for your streamlined business activities. VoIP Phone System is regarded as the future of communication especially for cost cause and generally for all these dramatic features.

Greater flexibility and portability

Another significant advantage is the flexibility and portability of VoIP phone service. With VoIP your personal telephone number is programmed into the converter that acts as a bridge between your internet connection and your regular telephone.

This has several important advantages. As already mentioned you do not need an actual land line. Instead your telephone number is assigned to your converter (not to your geographic land line). So you can take your converter with you anywhere in the world, plug it into any available broadband connection, and immediately start using your regular number to make and receive calls.

This flexibility also lets you choose a number in an area code where most of your long distance calls originate. For instance, if many of your friends, family, business associates or customers are calling from a specific city that traditionally involved a long distance call for them, you could choose a number in that area code and immediately turn all their calls to you into local (free) calls for them.

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Created on Sep 6th 2022 04:58. Viewed 208 times.

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