Deliver New and Innovative Services with a 7 Star OSS BSS Telecom Solution

by Vcare Corporation Vcare Corporation Outsource Call Center

With services becoming more evolved in the telecom industry, operators are looking for more flexibility in their OSS BSS solutions. The traditional OSS/BSS model, although it worked well in the past, no longer seems like the right choice for telcos. The increase in the competition in the telecom industry demands higher quality service delivery that is only possible with a modern and innovative OSS BSS telecom software solution.

Important Characteristics Your OSS BSS Solutions Should Have

Although telecom operators are still delivering their traditional services like voice calling and SMS, they are increasing their focus on digital platforms and software-driven services. Moreover, there is an inclination to launch personalized services as telecom operators understand the power of their customers and want to woo them with interesting offers. To do all this, telcos require a 7-star BSS and OSS solution with the following features:

1. Versatility in creating different bundled services: Customers of today have too many options in front of them when it comes to choosing their service provider. Hence, a telco requires an OSS/BSS solution that has the capability to combine multiple services as a common package and target it towards different subscriber base.

2. Ability to distribute services across different channels: Finding the right channels to distribute services to you customer is like winning half the battle against competition. An OSS BSS telecom solution with this attribute can help a telecom operator raise his profits considerably.

3. Integration of different technologies: There are so many technologies in the telecom industry that packaging them all together can be a problem, For example, it is hard to combine 2G, 3G, 4G and 5G in a single package using traditional OSS/BSS model and bill the subscribers accurately.

4. Analytics: Data analytics can be of great value to businesses as they can help them formulate future business strategies. An OSS BSS model that supports analytics in billing can ensure that your business stays ready to meet the requirements of the future.

5. Cloud-based OSS BSS: Cloud-based platforms offer access to the user at anytime and anywhere. A cloud-based model is also a lot more secure, in case of natural disasters, as it stores information at different sites.

6. Self-service: More and more customers have started preferring self-service platforms over traditional platforms. Procuring an OSS/BSS model that allows for self-service by putting the control in the hands of a subscriber is a sure-shot way to secure the future.

7. Allowance for partnerships: As telcos lose more and more revenue to OTT (over the top) services, it has become all the more important to partner with new vendors that offer these services. This allows a telecom operator to generate his own revenue through OTT services and make profit in these times of excessive competition. By incorporating OSS BSS solutions in your workflow, you are able to bill your partnership ventures accurately.

Summary

There are many OSS/BSS solutions available that promise a lot but don’t have all the features that are required in today’s world. In case, you are looking for competent BSS and OSS solutions, then it’s time to partner with an accomplished telecom software provider like Vcare.