Countermeasures to use when your QuickBooks file doctor won't open

International Trade & Business
Posted by John Kartan
6
Sep 27, 2023
440 Views
QuickBooks file doctor won't open

QuickBooks company files are critical for users due to the business data they contain. Intuit offers a file doctor tool to tackle issues in case the company file gets damaged. But sometimes the QuickBooks file doctor won't open due to damaged program files or other internal issues. If the tool also malfunctions on your PC, keep reading this blog to learn why it happens and the correct method to resolve the issue.

Get in touch with our QB support team at 1.855.738.2784 to eliminate the issue quickly from your PC.

Why does the File Doctor Tool malfunction on your computer?

You might sometimes experience problems while starting the File Doctor Tool or fixing your company file using it. The causes of the File Doctor tool failing to start on your PC are mentioned below-
  • Your QuickBooks Tool hub isn’t properly installed on your computer and is missing some critical files.
  • If you have installed the QuickBooks File Doctor tool separately, it might struggle to run due to Windows Firewall restrictions.
  • The QuickBooks File Doctor tool might also face problems running if its program files are damaged.

The useful methods to fix the File Doctor Tool

You won’t be able to repair the minor issues in your company file until you fix the issues with the QuickBooks File Doctor. You need to apply the following method to ensure the File Doctor Tool doesn’t crash again-

Solution- Try launching the QuickBooks File Doctor tool manually

You might face trouble running the QuickBooks File Doctor tool if its program files are damaged, or the Windows Firewall doesn’t allow it to run. This mostly happens when you install the QuickBooks File Doctor Tool separately on your computer. The easiest way to run the File Doctor is using the Company file issues available in the QuickBooks Tool hub. You must also ensure you download the latest version of the File Doctor Tool on your computer. If the tool still fails to start, you can try starting it manually, as shown below-
  1. Open your QuickBooks and stop all the company files from running.
  2. When the No Company Open window appears on the screen, go to the File option.
  3. Select Utilities and click the Repair File and Network Problems.
  4. Click the Ok option in the dialogue box on the screen to reopen the program with admin rights.
  5. Click Yes and select the Settings icon to run the QuickBooks File Doctor tool, and click the Continue option.
  6. Enter your QB admin account details if the software asks, or create a new admin account if required.
  7. Go to the Advanced Settings option and click the File Diagnosis Only option.
  8. Tap Next and open your company file to check for issues or if any repairs are required.
If the File Doctor tool still malfunctions, you can try an alternate method mentioned below-
  1. Go to the Company file issues option in the QuickBooks Tool hub.
  2. Click the Quick Fix My file option and let the tool repair the company file.

Conclusion

We are now at the end of this blog, which explains why QuickBooks file doctor won't open on your computer. The best solution for the issue is also mentioned in the blog, which you must use to prevent the problems while running the File Doctor Tool.
Speak to our QB support team at 1.855.738.2784 to eliminate the issue quickly from your PC.

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