All-In-One Single Unified Secure Multi-Channel Multi-Service Freeware Mobile App: UMANG

Umang, also known as Unified Mobile Application, is an all-in-one app launched to encourage more people to adopt digital payment transactions in the country. The Umang app is a unified application that can be used to avail a number of pan India e-government services such as filing income tax, making Aadhar and provident fund queries, booking a gas cylinder, Passport Seva, among others. This platform provides people access to more than 100 services, from both the state and central government. With Umang, the government aims to promote e-governance and adopt a new-age governance policy as part of Modi’s Digital India initiative. The app can be downloaded on Android, iOS and Windows phones for free. Umang has been developed by the National e-Governance Division (NeGD) and the Ministry of Electronics and Information Technology. This e-governance application can also be used from other channels such as through the web, SMS, or IVR.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.