Capture Pages?

764 pageview(s)  2008-04-12 12:54  
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One of the things I've noticed is many marketers are now using forced "Capture pages" to collect information on their prospects.  I understand that this is an easy way to keep track of visitors to your site but have you thought about the drawbacks?  Don't let anyone fool you there are drawbacks.

The first draw back is this.  If you have set up a capture page and your prospect is blocked from information on your product or service unless they put information into the capture page first,  how many just navigate away from your page and go somewhere else?  People are becoming more aware of the dangers of giving information over the internet and view collecting of their e-mail address etc as a danger.  They consider the implications of spam generation and viruses attached to e-mail from unknown parties and you are an unknown party.

The second drawback is what do you have to hide?  If you will not let a prospect see your information, why not?  If your information is good and your opportunity is solid why are you blowing smoke in their face with a lot of hype and not allowing them to see what you are offering up front?  A headline screaming "Make $5000 a week from home" with some tanned guy lounging on the beach telling you how great his life is is not information, it's hype.  So now you not only want to collect their information you want them to  spend more time clicking through to another page to find out whether they are interested or not.  Why are you wasting their time?  It doesn't matter that you don't think it's a waste of time, what matters is that they see it as you wasting their time.

Don't get me wrong, capture pages in themselves are not bad, its how you set it up that can be negative.  By all means have a capture page to collect information IF they want to give it to you.  Those who are interested in what you have to offer will give you the information.  If they are not interested why are you forcing them to provide you with information?  Are you planning to annoy them to death with unwanted and wasteful spam autoresponder messages?  That's a waste of your resources and a source of resentment for them.By not requesting information up front people don't look at you as a source of spam.  Being labeled a spam generator is the worst thing in the world for a business. 

Last but not least by having a voluntary capture page, they see what you are offering and make a choice.  You weed out the no's and get get the maybe's and yesses. 

Of course like anything else you'll get the tire kickers but you won't be wasting your time on people who are not interested and don't want to be bothered.  We all know it takes multiple exposures in many cases to get a sale but just because you expose someone multiple times does not mean that they are going to buy.  So gathering information and constantly annoying someone who is not interested is not going to get you a sale either.



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View all 27 comments
BigRose  Advanced  Apr 12th 13:17
You are correct about capture pages. MOST are junk. I use 2 and both are what I consider good. One is using the DNE3 system and the other is with fiendcatreferrals.com I have found out one thing if people DO reply 90% of the time they send bogus email addys just to get info w/o getting noticed. It's just part of the deal.

pplcheryl63  Professional Premium Apr 12th 13:41
You will always get the tire kickers but why would anyone want to waste their time on that when they can be working on prospects with possibility. Why try to get information on everyone who visits your page. Now think 90% are giving Fake e-mail addys. How many clicked and said to themselves "Somebody else triyng to get my information so they can send me a bunch of garbage" That simply went on to another site while totally writing you off for no other reason than they didn't want to give you any information. Some of the capture pages now automatically send you an e-mail to verify it. Why would I put in my e-mail not knowing anything about who is sending me e-mail. For those who know and understand IT or speak to people who do IT for a living, giving out your e-mail address is a matter of security.

pplcheryl63  Professional Premium Apr 12th 16:59
Aha! Juenelle thank you for that. Now we all know where those double opt in verified "leads" come from don't we? Somebody trying to get to the original offer and navigating through all these capture pages.

Peaceful  Senior  Apr 12th 17:15
Most of the time, for me anyway, capture pages from anyone or any product that i don't know something about are zapped... There are too many things that can happen behind that image... Also, they've already gotten a bad rap from the days of web 1.0 scammers and spammers... Why start up trusting them now?

pplcheryl63  Professional Premium Apr 12th 17:45
Honestly If I go to a site and it has a capture page to get my information I hit the delete button or in some other way move on. I don't care how many young good looking hunks are laying on the beach showing off their six pack abs proving they don't need to work. If you can't let me know what you have I will move on to someone who will.

pplcheryl63  Professional Premium Apr 12th 18:57
Really if people would think and get those dollar signs out of their eyes for a minute and read the fine print, they would think twice. Besides why does some marketer need your e-mail address and name? Are they going to invite you to their next candlelight supper? Nooooooo they want to put you on their autoresponder list and fill your inbox with spam. It's called the Jehovah Witness Marketing system, ring the doorbell enough times with you newest issue of "The Watchtower" and people will give you 50 cents to go away. Or they will be like Cheryl and tell you they are a Voodoo priestess and will curse you and make your family jewels shrivel to the size of raisins!

Wendy  Senior  Apr 15th 08:15
Hmmm......... Not fair making me ponder things before I finished my first coffee LOL I do use Capture pages (at OBA we call them Splash pages) Is there a difference?? I do NOT request any email addies or collect any information. When they click on it they will be taken to the page that explains what OBA is about. Even on that page there is no pay option. They are reqired to take that one extra step if they decide to purchase. Now with that being said you have still given me food for thought and not sure what the heck to do with it. LOL Not yet anyway. Wendy

Peaceful  Senior  Apr 15th 09:01
A splash page is simply a very fast loading web page that's made to introduce your product or service... It differs from a capture page in that it usually doesn't require additional personal information from the viewer to recieve more info about the product...

Wendy  Senior  Apr 15th 09:14
Jeff Certainly glad you clarified that for me (ooops) Wendy

MKWeb  Advanced  Apr 15th 10:02
Hi Wendy, Many people also call a Capture Page a Squeeze page (Like Me :-) ) Jeff explained the difference much clearer than I attempted to in my post at BMC. Also, for anyone who wants them (FREE!) there is a great selection of templates available at http://www.freemarketinggraphics.com/?download-now=1352 And YES there is an OTO available, but you don't HAVE to get it - I would appreciate it if you can afford it though ;-) But the basic package is free to download.

Wendy  Senior  Apr 15th 10:09
Mike Thanks tons Will get to check later this afternoon. Now gotta some things done so I can get back here Wendy

pplcheryl63  Professional Premium Apr 15th 11:56
Wendy thank you for not being on of the many annoyances out there. I firmly believe if you have a good product people will give you their information if they are interested. My site also has a capture page but the capture page is presented AFTER the information is presented and it's a Contact me link. That way those who don't want to be annoyed won't be.

Peaceful  Senior  Apr 15th 12:09
TIP: Although I have posted another Apsense blog on this free program called CONTACTIFY... It bears mentioning here... CONTACTIFY forms offer a secure and confusing barrier to spammers, and also prevents 'email poisoning" from destroying your sales. I use this in the 'Email Support Form" link, instead of my email address: See it here-- http://www.peacefulpower.jottit.com

emilytanksley  Senior  Apr 15th 12:14
I did not know there was a difference in splash and squeeze... Glad I read this...

Wendy  Senior  Apr 15th 12:18
Cheryl You are most welcome I most certainly would hate to be considered an annoyance LOL Wendy

Alas y Cia  Professional  Apr 15th 16:30
Thanks for the article Cheryl, It is good news to have a reminder about the ills caused by these capure pages. i sometimes get careless and cant believe the quantity of sheer unadulterated crap I get in my email in box sometimes as a result of it. Then you have to go and get out of it - if they let you!!!! It is easy enough to get on someones list but a nightmare to get off it on many ocassions!
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pplcheryl63  Professional Premium Apr 15th 16:37
So true. I've got one email address that I use just for such purposes since it's overrun with spam on a daily basis

surgreen  Senior  Sep 22nd 16:49
I agree fully with your opinions on this matter. All of my capture forms reside somewhere within the content of my pages or as a voluntary option on my splash pages. I assume that those that signup are, at the very least, mildly interested in how I work or my various offers. Thanks for writing so effectively and honestly on various subjects. :)

pplcheryl63  Professional Premium Sep 22nd 16:55
Thanks for the comments. I know that I absolutely refuse to deal with forced capture pages. Even if I may have some curiosity, the moment someone hides the relevant information it sets off a big red flag!

MKWeb  Advanced  Sep 29th 04:51
Hi Cheryl, Been a while since I have stopped by. What do you think of the latest wave of email harvesting being done by 'Marketers'? Where they send you an emaail telling you they have a 'free' gift (product, ebook or video) all you have to do is sign up to their list to get it. Now I do use a form to get a name and email, but the main reason for this is to make sure the person can gain access to the download via email and also to continue communicating with them about the subject.